Ponte completes the sale on Instagram and WhatsApp

The infrastructure behind Ponte

Businesses
11,000+
Countries
190+
Messages
10B+

See Ponte turn a message into an order

Instagram comments · Casa Lume
Instagram comments · Casa Lume

Hi, how do I order?

Just send us a WhatsApp message using the link in our bio

Juliana continues on WhatsApp

WhatsApp · Casa Lume
Ponte → Juliana

Yes, we’ve got both in M for R$48 each

Juliana → Casa Lume

Can you deliver to Recife before 10 am on Friday?

Ponte checks with you when needed

Private chat · Casa Lume
Private chat · Casa LumePonte → Casa Lume

You asked me to check Friday deliveries, so can we deliver 10 T-shirts to Recife by 10 am?

Casa Lume → Ponte

Yes, we can use express delivery for this order

Ponte returns and confirms the order

WhatsApp · Back to Juliana
Back to JulianaPonte → Juliana

Yes, we can deliver before 10 am on Friday, and your total with express delivery is R$528

Juliana → Casa Lume

Perfect, go ahead

Ponte → Juliana

Great, could you send me your full name and delivery address?

Juliana → Casa Lume

Juliana Santos
Rua das Flores, 120, apto 302
Boa Viagem, Recife, PE

Juliana → Casa Lume

Just paid

Talk to Ponte like someone on your team

Make changes whenever you need

WhatsApp · Private chat

PontePrivate chat with Ponte
Private
Your business

The black and white striped T-shirt will be R$50 from Monday

Ponte → you

Should that apply only to new enquiries from Monday, or to quotes already sent too?

Your business

New enquiries only

Ponte → you

Got it, I won’t change the prices on existing quotes

Choose what needs your approval

WhatsApp · Private chat

P
PontePrivate chat with Ponte
Your business → Ponte

Check with us before confirming rush deliveries

Ponte → your business

Got it, I’ll check with you before confirming rush delivery

Every business sells differently Ponte adapts to how you sell

WhatsApp

Beatriz

Can I book Saturday?

  1. Choose a service
  2. Find a time
Appointment booked

Salon

WhatsApp

Lucas

How much would it cost to install 46 m²?

  1. Get project details
  2. Prepare a quote
Quote accepted

Flooring

Instagram

Comments

beatriz.lima

Can I still register?

Reply
  1. Answer questions
  2. Collect details
Registration completed

Classes

Turn customer messages into more sales

Ponte keeps sales moving on Instagram and WhatsApp, from the first question until the customer is ready to buy.

95%

Higher response rate

3×

Higher ROI

Built for sales conversations at scale

Businesses
11,000+
Messages
10B+
Historical uptime
99.99%
Countries
190+

What business owners say

  • Mateus CarvalhoWholesale clothing, São Paulo WhatsApp
    this is great, we needed something that actually answers the questions under the posts.
  • Letícia MendesHair salon, Fortaleza WhatsApp
    people comment under the videos asking for the same cut and where the salon is. those turn into booked appointments now. love it.
  • Ravi MehtaMulti-store retail, India WhatsApp
    Customers send screenshots of models they want. It reads them and checks stock. Only escalates when we need to confirm. Useful.
  • Bruna RochaShopify merchant, apparel Shopify
    Size and delivery questions finish on WhatsApp and land right in Shopify. Saw the conversion lift almost immediately. 10/10.
  • Fábio NascimentoFlooring supply & installation WhatsApp
    people ask for quotes with photos of the space and rough measurements. it collects the details, checks coverage and pricing with us when needed, and moves the request forward. handles the steps well.
  • Camila DuarteCake courses WhatsApp
    Students send cake photos and messy messages asking if the course covers it. It still understands and guides them through registration. Game changer.
  • Ankit SharmaShopify merchant Shopify
    orders from instagram posts sync straight into shopify. no more copying by hand.
  • Helena BarbosaLocal clothing store, Recife WhatsApp
    customers send pictures of pieces. it reads the photo and turns it into an order. recovered sales.
  • Rodrigo AlvesFootwear wholesale WhatsApp
    messages get answered fast. serious buyers move into whatsapp so the sale can finish. helped a lot.
  • Priya NairBeauty retail WhatsApp
    People send photos of looks. It understands the screenshot and the messy text, then books them. Really impressed.
  • Vinícius CostaShopify merchant, accessories Shopify
    Once they confirm the model and delivery the order appears in Shopify ready. Integration was straightforward.
  • Tatiane FerreiraEvent & course registrations WhatsApp
    handles the registration questions and collects details step by step. we only step in for exceptions. perfect.
  • Diego SantosHome installation WhatsApp
    When we need to change something or check a request it responds quickly. Pulls details from messy messages and photos of the space, then checks with us before confirming. Saved time.
  • Neha GuptaShopify merchant Shopify
    Conversations that start with a product photo now finish as proper orders in Shopify. Recovered sales every week.
  • Luciana PiresWholesale fashion WhatsApp
    very responsive when we need to update rules or check something. fewer lost inquiries even with messy chats. cost effective.
  • André LuizCake & pastry WhatsApp
    customers send photos of flavours or designs. it understands them and gives the right answers. only checks on custom. love it.
  • Sanjay PatelMulti-city retail WhatsApp
    Stock and delivery questions with screenshots used to be inconsistent. Now handles the fixed ones.
  • Isadora LimaShopify merchant, home goods Shopify
    Delivery questions that start with a product photo finish on WhatsApp and sync to Shopify. Orders arrive complete.
  • Marcelo RibeiroFlooring WhatsApp
    same coverage questions every post get the standard reply. for actual quotes it collects the measurements and photos then checks with us. we focus on the real ones now. 10/10.
  • Gabriela SouzaBeauty professional WhatsApp
    clients send screenshots of looks. it reads the photo, guides the booking, and only asks me when something is special. much better.
  • Arjun ReddyShopify merchant Shopify
    WhatsApp chats from Instagram posts create the Shopify order correctly. Cleaner handoff.
  • Patrícia OliveiraClothing store WhatsApp
    this is great. send the link and size questions plus photos of models now finish as orders. very useful.

Let Ponte complete your sales

From the first message to the confirmed order, booking or registration.

Message our team on WhatsApp to get started